Privacy Policy
James Street Initiative Pty Ltd ACN 164 358 463 ("we," "our," or "us") is committed to protecting your privacy. We endeavour at all times to comply with the Privacy Act 1988 and the Australian Privacy Principles which together will be referred to in this policy as “Australian Privacy Law.”
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information we collect
1.1. Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Your name;
- Email address;
- Mailing address;
- Phone number;
- Date of Birth.
1.2. Non-Personal Information
We may also collect non-personal information automatically when you access our website or use our services. This may include:
- Log data (e.g., IP address, browser type, access times);
- Device information (e.g., device type, operating system);
- Usage data (e.g., pages visited, actions taken).
2. How we use your information
We may use your personal and non-personal information as follows:
- To provide and maintain our services;
- To personalise and improve your experience on our website;
- To send you updates, newsletters, and promotional materials by way of direct marketing, information about the products or services of our related and allied entities;
- To share your personal information with our related or allied entities, which may then communicate with you for marketing purposes;
- To respond to your requests, comments, or questions;
- To monitor and analyse website usage patterns;
- To detect and prevent fraud or misuse of our services;
- To comply with legal obligations; or
- As otherwise permitted or required by Australian Privacy Law;
3. Disclosure of your information
We may share your personal information with third parties under the following circumstances:
- With your consent;
- With service providers who assist us in operating our website and services;
- To comply with legal obligations, such as responding to legal requests or government authorities;
- In connection with the sale, merger, or acquisition of all or part of our business.
- With our related or allied entities including our participating retailers.
4. Cookies and tracking technologies
We may use cookies and similar tracking technologies to collect information about your browsing behaviour on our website. You can control the use of cookies through your browser settings.
5. Third-party links
Our website may contain links to third-party websites or services in particular, those of our Participating Retailers. We are not responsible for the privacy practices of those third parties or content of their websites. We encourage you to review the privacy policies of these parties.
6. Security
We use our best endeavours to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We are not responsible for the security of any computer or other device which you use to access our website.
7. Retention of Information
We shall retain your personal and non-personal information on our systems for as long as:
- We are required to do so by law; and
- is necessary for the purposes for which it was collected.
8. Overseas recipients
Our system servers are in Australia. However, if your system is located elsewhere, we may supply your personal information to overseas recipients as part of our information technology systems. Those recipients are likely to be in the following countries: the United States of America, the European Union and the United Kingdom.
9. Your choices under Australian Privacy Law
You have the right to:
- Access, correct, or delete your personal information;
- Opt out of receiving promotional communications;
- Disable cookies through your browser settings;
- Request a copy of your data.
To exercise these rights or for any questions regarding your personal information, please phone on(07) 3850 0111 Monday – Friday 9:00AM – 5:00PM AEDST or by email to info@jamesst.com.au.
If you are not satisfied with our response or otherwise wish to complain about our use of your personal information you may contact:
The Office of the Information Commissioner at
GPO Box 2999
CANBERRA ACT 2601
Tel: 1300 363 992
Fax: 02 9284 9666
Website: www.oaic.gov.au
10. Changes to this privacy policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website and services after any modifications indicate your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@jamesst.com.au.
Please read this Privacy Policy carefully and review it periodically for any updates or changes.
12. If European Union Privacy Law applies to you
If you are a resident of a country within the European Union, then the General Data Protection Regulation (“GDPR”) may apply to and protect your personal information or, as it is described in the GDPR, “personal data”. The provisions of the GDPR are very similar to those of Australian Privacy Law and to the extent that they are so similar, you are similarly protected by this Privacy Policy.
In addition to having your express consent as above to send you any direct marketing material, we will comply with the GDPR where possible in the following ways:
- You may contact our Privacy Complaints Officer at info@jamesst.com.au.
- We shall only retain your personal information or personal data according to clause 7 of this Privacy Policy.
- The legal basis on which we deal with your personal data and information is that you have expressly consented to us so doing and that we shall collect, store, use, share and retain your personal data only to the extent for thosepurposes disclosed in this Privacy Policy and necessary for the provision of the services we provide to you.